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Lemonade Finance
Managing my Account

Managing my Account

Answers to getting started, signing up and configuring your account settings, such as your email, profile details, and password.

Verifying my account

What identification documents can I use to verify my identity?
What happens to my personal information after I upload it?
How long does it take to get verified?
How do I verify my account?
Why do I need to be verified?

Setting up my account

How do I sign up on the Lemonade App?
How do I close my Lemonade Finance account?
Can I change the email address registered to my Lemonade account?
Oops…I need to reset my PIN
Why do I need a One-Time-Password (OTP)?

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Rated 4.5 by 15,000+ Africans

Lemonade Technology Limited (No. 935815) is registered with the Financial Conduct Authority as a Small Payment Institution (Firm Reference 935815). Registered address: The Old Library. St. Faiths Street. Maidstone Kent. United Kingdom ME14 1LHM E 1 4 1 L H.

Lemonade Technology Limited, Canada, is registered and regularised by the Financial Transactions and Report Analysis Centre of Canada as a Money Service Business. MSB registration number: M20383642. Lemonade Technology Limited, Canada. © 2021 All Rights Reserved

Payment accounts and Mastercard cards are issued by by Paynetics AD (via Paystratus Group Ltd, a Technical Provider of Paynetics AD) with company address at 76A James Bourchier Blvd, 1407 Sofia, Bulgaria, company registration number 131574695 and VAT BG131574695, pursuant to an e-money license issued by the Bulgarian National Bank No. 44/11.04.2016.